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Albert
Product & QA Support at CoreConnect Limited
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Competencies
Develops and refines mobile UI screens and reusable components to enhance app performance and user experience.
Supports end-to-end testing, bug reporting, and requirements clarification to ensure product quality.
Uses Postman and JSON fundamentals to validate and troubleshoot API endpoints for seamless integration.
Manages online communities and social media content to foster engagement and outreach.
Handles data validation, record management, and administrative tasks to maintain data accuracy.
Education
Summary
Detail-oriented professional with experience in Flutter development, QA support, and digital content creation. Proven ability to improve UI efficiency, ensure product quality, and foster online community growth.
Key Achievements
- Supported a 4-month USSD insurance product delivery, aligning business and technical requirements.
- Enhanced UI development efficiency by 20% through Flutter screen and component refinement.
- Improved record accuracy by 15% during data entry internship, supporting database integrity.
- Created over 10 AI-assisted digital assets, reducing design time by 40%.
- Led social media engagement and outreach as Communications Lead, boosting community interaction.
Experience
Product & QA Support - Impact Life USSD Project
Supported a 4-month delivery cycle for a Ghana-focused USSD insurance product, aligning business requirements with technical implementation.. Created user stories and clarified feature requirements, helping reduce recurring usability issues by an estimated 20%.. Tested approximately 15-20 USSD user paths and documented 10+ defects, contributing to an estimated 25% improvement in flow reliability.. Helped shape menu flows and onboarding for a low-bandwidth experience accessible on basic mobile phones.
Junior Mobile Developer (National Service)
Built or refined approximately 8-12 Flutter screens and reusable UI components, improving UI development efficiency by an estimated 20%.. Collaborated through Git, GitHub, and issue-tracking workflows with developers and product stakeholders.. Validated 15+ fintech API endpoints and test scenarios, helping reduce integration issues by an estimated 25%.. Supported code cleanup, bug identification, light refactoring, and local-persistence research.
Database / Data Entry Intern
Entered, updated, or validated 500+ records, contributing to an estimated 15% improvement in record accuracy.. Supported database input, record management, quality checks, and administrative documentation with strong attention to detail.
AI-Assisted Digital Content Creator
Created 10+ AI-assisted flyers and digital assets, reducing average design-production time by an estimated 40.
Communications Lead (Remote, Contract)
Managed social content, outreach messaging, and engagement tracking during a 5-month contract supporting youth innovation programs.
Community Manager
Manage online community engagement, content planning, audience interactions, and day-to-day social media operations.