Andrea

Demonstrated experience with Data Entry.

Demonstrated experience with Client Intake.

Demonstrated experience with Organization.

Demonstrated experience with Freight Tracking.

Coordinated freight shipments between U.S. clients and carriers, Managed 60–80 daily communications with carriers and logistics partners, Updated CRM with shipment status, carrier details, and documentation

Assisted U.S. customers with reservations and service inquiries, Documented customer information and service notes in CRM systems, Maintained accurate customer records and account updates

Conducted outbound calls to identify potential clients, Collected and documented client information in CRM, Transferred qualified leads to sales staff