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Translation & DTP QA Lead with 10+ years in language services
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Competencies
Handled linguistic validation and final quality control for documentation projects.
Supported resource allocation, monitored project progress, and optimized processes.
Served as main contact with CROs and facilitated team training and client communications.
Authored, corrected, and published documents and social media content across roles.
Proficient in MS Office, Adobe Editorial, Multimedia, and CAT tools for translation management.
Education
Languages
Summary
Professionally experienced in quality assurance, project coordination, and linguistic validation within the language services industry. Skilled in process optimization and team training, with a proven track record of delivering high-quality documents on time.
Key Achievements
- Led linguistic validation and quality control for critical documents at CARÁCTER SERVICIOS S.A.S.
- Managed team training processes and continuous improvement initiatives.
- Ensured on-time delivery and client compliance through resource allocation and project oversight.
Experience
Translation and DTP QA Lead
Provide guidelines and support to the PM team throughout each project cycle to ensure proper resource allocation, on-time delivery, and compliance with client-specific requirements., Being the main point of contact with CROs for receiving documentation, instructions, change requests, and more, in order to conduct a thorough linguistic validation of the documents., Serving as the final quality control checkpoint before delivering critical documents such as Protocols, Investigator Manuals, Informed Consent Forms, Participant Diaries, and more., Processes of continuous improvement and optimization., Team training process, constant monitoring and feedback., Responding to customer complaints and requests effectively., Developing assessment frames and instruments., Preparation of quality reports for each project.
Copywriter
Write, correct, and publish documents and social media content., Transcription of company minutes, reports, and projects.
Writing editor and proofreader
Style and linguistic correction of academic papers, Bachelor's and Master's dissertation.