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Ann
Customer Service & Sales Professional with communication expertise
Video resume
Remote Inbound Call Center
Customer Service Agent in taking inbound calls from clients.
Contact
Ruiru, Kiambu, Kenya
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled inbound calls and addressed customer inquiries to ensure satisfaction.
Sales & MarketingIntermediate
Utilized sales techniques and marketing strategies in various sales campaigns.
CommunicationAdvanced
Demonstrated strong verbal communication skills in engaging clients and creating rapport.
Rapport BuildingAdvanced
Established trust and rapport with clients to facilitate sales and customer satisfaction.
Summary
Experienced customer service agent with a background in sales and marketing, specializing in inbound calls and rapport building.
Key Achievements
- Developed rapport-building skills by engaging with clients effectively.
- Gained experience in sales and marketing, including selling insurance products.
- Performed inbound customer service duties, handling customer inquiries and issues.
Skills
Customer ServiceSales & MarketingCommunicationRapport Building
Published on CazVid - May 17, 2026