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Antonio
Customer Service Representative with Customer Support & Billing Experience
Video resume
Customer service representative
I can contribute a lot to the company because I understand the customer and I seek to improve every day I have experience in technical support and billing
Contact
La Agustina, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided direct support and assistance to customers, ensuring their needs are met professionally.
Technical SupportIntermediate
Handled technical issues related to billing and other support areas, troubleshooting problems.
Communication SkillsAdvanced
Engaged with customers effectively, demonstrating empathy and clear communication.
Conflict ResolutionIntermediate
Managed difficult and angry customers to reach satisfactory outcomes.
Sales & Handling ObjectionsBeginner
Experience in sales and managing challenging situations during customer interactions.
Summary
Dedicated customer service representative with hands-on experience in technical support, billing, and conflict handling, committed to enhancing customer satisfaction.
Key Achievements
- Gained experience in technical support and billing by assisting customers effectively
- Developed skills in handling difficult situations and managing customer interactions
- Consistently committed to improving service quality and customer satisfaction
Skills
Customer ServiceTechnical SupportCommunication SkillsConflict ResolutionSales & Handling Objections
Published on CazVid - May 17, 2026