Demonstrated experience with Customer Service & Support.
Demonstrated experience with Problem Resolution.
Demonstrated experience with Call Handling & Ticket Management.
Demonstrated experience with Administrative Support.
TaskUs (BPO)
Provide customer support through multiple channels while ensuring service quality standards., Resolve customer inquiries efficiently, focusing on first-contact resolution., Maintain accurate documentation of customer interactions.
Rectificadora SRC S.A.S.
Delivered front-line customer service and handled daily cash transactions., Managed administrative documentation and supported accounting processes., Assisted with office operations to ensure efficiency and accuracy.
Administrative Assistance Technician
High School Diploma
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Demonstrated experience with Cash Handling.
