Dedicated data analyst specializing in financial services with over 5 years of experience in data analysis, modeling, and visualization. Skilled in leveraging data to inform strategic decisions and improve operational efficiency.
Proficient in analyzing large datasets to extract meaningful insights and support business decisions.
Experienced in writing complex queries for data extraction, manipulation, and report automation.
Applied machine learning techniques to build predictive models for financial forecasting.
Created dashboards and visual reports to communicate insights clearly to stakeholders.
Lean Staffing -Inserlav s.a.s
Coordinated all logistics transportation activities, ensuring efficient and timely deliveries., Monitored freight movements and provided real-time status updates., Collected and shared driver information to maintain accurate reporting and communication.
Concentrix
Provided customer service and handled objections effectively, demonstrating resilience and results-oriented performance., Specialized in support for a financial mobile application (Cash App).
Accedo Technologies
Delivered customer service and objection handling with a strong focus on problem-solving and results., Supported clients for Cricket Wireless (a third-party company partnered with AT&T), one of the largest telecom companies in the U.S., Assisted with payments, network troubleshooting, billing, plan rates, phone claims, and phone purchases.
PHI Axioma Innovación S.A.S
Bachelor’s Degree
Degree
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