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Competencies
Demonstrated experience with Email Management.
Demonstrated experience with Calendar Management.
Demonstrated experience with Data Entry.
Demonstrated experience with Customer Support.
Demonstrated experience with Project Management.
Education
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Summary
Professional profile
Experience
Administrative Virtual Assistant
Managed 50+ email messages daily, prioritized urgent requests, and ensured timely responses while keeping inboxes organized. Scheduled meetings and managed 2 executive calendars, preventing scheduling conflicts for team members. Prepared meeting notes, reports, spreadsheets, and business documents with accuracy and consistent formatting. Supported team communication using Slack, ensuring quick updates and smooth collaboration. Coordinated travel arrangements, including flights, hotels, transportation, and itineraries. Assisted with administrative tasks that improved workflow and reduced manual follow-up. Managed data entry tasks and maintained accurate, organized, and up-to-date digital records
Customer Service Representative (Volunteer)
Scheduled meetings and coordinated calendars for staff and management at a recruitment firm. Contacted candidates by phone and email to arrange and confirm interviews. Maintained and updated filing systems, ensuring records were accurate and easy to retrieve. Prepared documents and handled registration processes. Provided general customer-facing and administrative support for day-to-day office operations