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Baraa
Customer Service / Sales / Dispatcher
Contact
Competencies
Demonstrated experience with Customer service.
Demonstrated experience with Sales and lead conversion.
Demonstrated experience with Outbound communication.
Demonstrated experience with Communication.
Demonstrated experience with Negotiation.
Languages
Summary
Customer Service / Sales / Dispatcher open to new opportunities
Experience
Customer Service / Sales / Dispatcher
Handled customer calls and messages, identified customer needs, and explained available services.. Used communication and sales skills to convert customer inquiries into booked services.. Discussed pricing, service details, scheduling, and availability with customers.. Communicated with customers across multiple U.S. regions and time zones.. Followed up with customers and technicians to ensure jobs were handled properly.. Coordinated technician schedules and appointments while managing multiple customer requests.. Answered customer questions, addressed concerns, and helped resolve service-related issues.. Maintained clear and accurate job information while coordinating customers, technicians, schedules, and service details.
Freelance Graphic Designer
Created social-media graphics, promotional designs, and custom edits mainly using Adobe Photoshop.. Managed design projects independently from the initial idea through final delivery.. Developed strong attention to detail, creativity, and problem-solving through freelance work.