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Bernard
Customer Service Representative with diverse experience in client interaction
Video resume
Customer Service representative
1- Answering phone calls, e-mailsn2- Receive customers complaintsn3- Resolving product and service problèmsn4- Follow communication procedures, guidelines and policiesnIn fact this is a position toi interact with customers to provide informations in response to inquiries about produits and services and to handle and résolve complaints.
Contact
Imbert, Puerto Plata, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support to customers through communication channels, managing complaints and inquiries
Communication SkillsIntermediate
Responded to customer inquiries and complaints effectively via phone and email
Problem ResolutionIntermediate
Resolved product and service issues by following organizational guidelines
Legal and Health Sector KnowledgeBeginner
Offered specialized advice within law and health sectors based on educational background
Summary
Experienced in handling customer inquiries, complaints, and providing solutions in diverse sectors including health and law.
Key Achievements
- Handled customer inquiries via calls and emails, resolving product and service issues
- Followed communication procedures, guidelines, and policies to ensure consistent service quality
- Acted as online advisor in health and legal sectors, providing specialized support and solutions
Skills
Customer ServiceCommunication SkillsProblem ResolutionLegal and Health Sector Knowledge
Published on CazVid - Jul 3, 2025