Full-spectrum professional with over a decade of managing, training, and supporting coffee and hospitality operations. Skilled in business management, staff development, and delivering high-quality customer experiences. Adept at designing training programs and streamlining cafe processes for...
Led the comprehensive management of a coffee business, including financial oversight and strategic planning.
Provided personalized service, resolved operational requests, and improved customer satisfaction in busy cafe environments.
Designed and conducted training programs focused on coffee skills, operational standards, and product presentation.
Supported administrative functions, supplier coordination, and operational documentation across multiple roles.
Press Coffee
Full administrative, financial, and operational management of the business., Monitoring of income, expenses, costs, margins, and basic accounting processes., Supplier management, purchasing, inventory control, and stock optimization., Strong customer service focus, including client retention and...
Typica Café & Roastery SRL
Direct support to administrative and accounting departments., Sales registration, cash reconciliation, and preparation of basic reports., Coordination with suppliers and order tracking., Organization and management of administrative and operational documentation., Internal process support and...
Typica Café & Roastery SRL
Personalized customer service, ensuring high service quality standards., Cash handling, daily sales control, and cash audits., Inventory control support and product rotation monitoring., Internal staff training in customer service, barista skills, and process standardization., Active participation...
Bachelor’s Degree
Statistics Studies
High School Diploma
Managed supply chain, stock levels, and product rotation to optimize inventory in cafe settings.
Typica Santa Cruz / Press Coffee
Design and delivery of technical and operational training programs., Performance evaluation and continuous improvement follow-up., Training focused on operational efficiency, quality assurance, and commercial results.
BBS Academy
Academic and practical instruction in coffee tasting, brewing methods, barista skills, latte art, and tea barista training.