Carlos - Dispatcher with 3 years of customer service experience in BPO

Santiago de Cali, Valle del Cauca, ColombiaRemoteen

Worked for nearly 3 years in customer service and appointment setting roles in the BPO industry.

Gained experience managing package tracking and customer inquiries for campaign projects.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in BPO customer service, appointment setting, and package tracking with a focus on client satisfaction and team collaboration.

Contributed to team efforts at Sightel and Green Energy Former in a client-focused environment.

Customer ServiceIntermediate

Handled customer inquiries and package tracking in a BPO setting.

Communication SkillsIntermediate

Communicated effectively with clients and team members in a fast-paced environment.

Appointment SettingIntermediate

Scheduled appointments efficiently to meet campaign requirements.

Team CollaborationIntermediate

Worked within team settings at Sightel and Green Energy Former to achieve campaign goals.

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