Carlos - Customer Service Professional with 16+ years of BPO experience

Miami, Florida, United StatesRemoteen

Over 16 years of experience working in various customer service campaigns within the BPO industry.

Developed strong skills in inbound and outbound call handling and customer communication.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service professional with over 16 years in the BPO industry, skilled in call handling, communication, and customer satisfaction.

Consistently demonstrated responsibility, reliability, organization, and punctuality in fast-paced environments.

Customer ServiceExpert

Handled inbound and outbound calls, providing assistance and resolving customer inquiries effectively.

Communication SkillsExpert

Fluent in English (written and spoken), facilitating clear and professional customer interactions.

Reliability & PunctualityAdvanced

Consistently punctual and dependable, managing responsibilities effectively over multiple campaigns.

Organizational SkillsAdvanced

Maintains organized workflow in handling multiple customer service campaigns simultaneously.

Discover other professionals with similar experience