Motivated individual with hands-on experience in IT troubleshooting, customer service, and inventory management across diverse roles. Skilled in technical support, teamwork, and proactive problem-solving.
Assisted in troubleshooting and resolving technical issues for company users during IT internship.
Handled customer inquiries and support in cafeteria and bookstore roles, ensuring efficient service.
Supported inventory organization, restocking, and management across roles.
Processed payments and managed cash operations in cafeteria and bookstore positions.
HCL TECH
Computer equipment maintenance, Use of Microsoft Office tools (inventory management), Troubleshooting and resolving company users’ technical issues
CAFETERÍA SOMOS
Direct customer service and assistance, Food and beverage handling following hygiene standards, Teamwork to provide fast and efficient service, Cash handling and daily payment control
EDITORIAL EDEBÉ
Customer service and order preparation based on school book lists, Customer support during high-demand season, Inventory organization and restocking, Cash handling and support in order delivery
TECHNICAL DEGREE
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Utilized Microsoft Office tools for inventory management, reports, and documentation during internship.
