Experienced in client engagement, team mentorship, and small business management with bilingual proficiency.
Directed team activities and mentored new agents to improve service quality and performance.
Delivered exceptional client support and managed customer relations across multiple roles and industries.
Applied strategic approaches to sales and business operations in the artisanal craft business.
Utilized Word and Excel for documentation, reporting, and business management tasks.
Fluent in English and Spanish, facilitating cross-cultural customer interactions and communication.
sitel / founever
Realtor.com agent, call center, customer services, mentor of new agents, back up of coach, helping new agents with my experience and keeping my metrics in good position.
Craftswoman – Owner
Artisanal fair at Plazoleta de las Aguas offers customer service, sales, creation, and production of crafts.
High School
Seller
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