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HR Specialist with 5+ years in employee relations and recruitment
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Competencies
Handled recruitment, onboarding, employee relations, legal compliance, and policy development across organizations.
Built and maintained client relationships, tailored insurance solutions, and managed customer inquiries effectively.
Drove client acquisition, managed sales reports, and coordinated promotional activities to support business growth.
Executed digital marketing strategies, engagement campaigns, and promotional events to increase visibility and customer engagement.
Supervised branch operations, inventory, and team performance to meet operational goals.
Education
Summary
Dedicated HR specialist with over 5 years of experience in recruitment, employee relations, and policy development. Adept at client management, sales, and operational oversight across manufacturing, insurance, and sales sectors. Skilled in building strategic partnerships, conducting training, and...
Key Achievements
- Developed employee training programs ensuring compliance with policies and legal standards at Chandaria Industries.
- Built strategic partnerships between Madison Insurance and financial institutions to enhance employee benefits offerings.
- Supervised branch operations and improved sales performance at PJ Petroleum Equipment through process enhancements.
Experience
Human Resource Assistant
Assist in recruitment and selection processes, including candidate screening, interviewing, and onboarding., Prepare and issue employment documentation including contracts and setup induction sessions, offer letters, confirmation letters, probation extensions, and disciplinary notices., Develop and...
Bancassurance Officer
Developed and maintained strategic partnerships between Madison Insurance and financial institutions, including banks and SACCOs, to drive business growth and align employee benefits with institutional needs., Conducted in-depth needs analysis for corporate clients, tailoring insurance solutions...
Branch Administrator and Sales Representative
Supervised branch operations, including inventory management and daily sales, ensuring the achievement of operational objectives., Coordinated the recruitment and onboarding of branch personnel, working closely with the HR department to maintain staffing levels., Managed performance reviews and...
Brand Ambassador-LipaNaMpesa
Actively engaged with customers to activate or reopen Mpesa till numbers, creating a seamless onboarding experience., Collaborated with small and medium-sized businesses to brand their premises and increase Mpesa's visibility., Built and maintained strong relationships with customers to...