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Mapule

Assistance Manager with 5+ years in Retail Operations

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KATLEHONG, ZA
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Competencies

Retail OperationsAdvanced

Proficient in managing daily store functions, compliance, and audit procedures.

Documentation & Record KeepingAdvanced

Experience in maintaining accurate records, reports, and compliance logs.

Communication SkillsIntermediate

Capable of conveying procedural updates and training staff effectively.

Microsoft Office SuiteAdvanced

Skilled in utilizing Excel and Word for administrative support and reporting.

Point-of-Sale SystemsIntermediate

Experienced in operating and supporting POS systems for transaction processing.

Education

Higher Certificate
Regent Business School
Completed In Progress
Matric Certificate
Phumulani Secondary School
Completed 2005

Languages

EnglishFluent

Summary

Dedicated assistance manager with extensive experience in store operations, documentation, compliance, and staff support within retail environments. Skilled in audits, record keeping, and team communication.

Key Achievements

  • Supervised documentation and store operations, ensuring compliance with company policies.
  • Led weekly in-store audits to improve stock accuracy and operational compliance.
  • Supported store managers in preparing for internal audits and compliance inspections.

Experience

ASSISTANCE MANAGER

2022-08 - 2025-05

Oversaw documentation for daily store operations and coordinated shift reports, Tracked procedural compliance related to cash handling, petty cash, and customer service policies, Communicated procedural updates to staff and assisted with training new employees, Maintained compliance logs and supported audits with accurate record keeping, Conducted mini in-store audits weekly to check stock accuracy, Assisted Store Managers in preparing for official internal audits and compliance visits, Ensured records, reports, and receipts are accurately maintained and stored.

Skills

Retail OperationsDocumentation & Record KeepingCommunication SkillsMicrosoft Office SuitePoint-of-Sale Systems
Published on CazVid - May 17, 2026
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