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Christine
Customer Service Representative
Contact
Competencies
Experiencia demostrada en Customer Care Management & Strategies.
Experiencia demostrada en Call Centre Operations/ Quality Standards.
Experiencia demostrada en Client Relations & Stakeholder Engagement.
Experiencia demostrada en Business Development/ Sales Operations.
Experiencia demostrada en Lead Generation & Conversion Strategies.
Education
Summary
Customer Service Representative buscando nuevas oportunidades
Experience
Medical Administrative assistant
Record maintenance for patients, achieved by communicating with records custodian mainly located in Physicians' offices, outpatient clinics, hospitals, assisted living facilities and private and government-run health centres.. Worked with legal law firms in retrieving confidential and time sensitive records.. Contributed to the implementation of sales and marketing strategic plans in collaboration with team members.. Leveraged relationships with industry stakeholders, including clients and distributors to facilitate organisational development programmes.
Customer Service agent, Cashier and Sales Representative
Provide accurate, valid and complete information by using the right methods/tools.. Go the extra mile to engage customers.. Cancel or upgrade accounts.. Meet personal/team sales targets and call handling quotas.. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.. Keep records of customer interactions, process customer accounts and file documents.. Follow communication procedures, guidelines and policies.. Assist with placement of orders, refunds, or exchanges.. Answer questions about warranties or terms of sale ect.. Inform customer of deals and promotions.. Sell products and services.. Resolve customer complaints via phone, email, mail or social media.
Sales Representative; Pharmaceutical sales agent
Educate physicians and other medication-prescribing professionals on new developments in the rapidly advancing pharmaceutical industry.. Connect providers with the knowledge, drugs, and treatments necessary to provide cutting-edge care to their patients.
Online customer service agent/freelancer; Self-published writer
Customer service work from home agent with quality style and professionalism.