Cindy - Educator with 5 years of teaching and curriculum development experience

San Pedro Sula, Cortés Department, Hondurasen

Designed innovative teaching strategies at Little Feet and Big Step, increasing academic performance by 15%.

Taught Science subjects including Physics, Chemistry, and Biology using modern pedagogical methods.

Published on CazVidVideo interview available

Summary

Dedicated teacher with 5 years of experience in Mathematics and Sciences, skilled in curriculum design, innovative teaching, and digital tools. Also experienced in customer service management, using CRM platforms to optimize client satisfaction.

Video Resume

Key Achievements

Managed CRM platforms (HubSpot, Salesforce, Zoho) to enhance customer service and increase satisfaction by 20%.

Skills

Curriculum DevelopmentAdvanced

Developed and implemented teaching strategies for Mathematics, Physics, and Sciences, improving student engagement and understanding.

Customer ServiceAdvanced

Managed customer interactions using CRM tools, ensuring efficient follow-up and satisfaction improvements.

Digital Tools & TechnologyAdvanced

Proficient in Google Workspace, Microsoft Office, Slack, Zoom, with extensive experience in CRM management.

Effective CommunicationAdvanced

Utilized bilingual skills and active listening to enhance instruction and customer interactions.

Experience

Maestra de Matemática y Física

Little Feet and Big Step

2021 - 2025

Impartí clases de Matemáticas y Física en noveno, décimo y undécimo grado., Diseñé estrategias innovadoras de enseñanza que incrementaron el rendimiento académico en un 15%., Fomenté el pensamiento crítico y las habilidades prácticas a través de proyectos interactivos.

Maestra de Ciencias Naturales

Great Commission Academy

2018 - 2021

Impartí Física, Química, Biología, Educación Ambiental y Biología Humana., Implementé métodos pedagógicos modernos para mejorar la comprensión de conceptos científicos complejos.

Agente de Servicio al Cliente

Startek Honduras

2015 - 2018

Manejo eficiente de CRM (HubSpot, Salesforce, Zoho) para atención al cliente y seguimiento de leads., Incrementé la satisfacción del cliente en un 20% al optimizar procesos internos y mejorar la comunicación.