Experienced in high-volume call centers, capable of troubleshooting, sales, and appointment scheduling.
Delivered quality service and handled diverse customer inquiries and issues at SITEL.
Resolved technical repair issues to ensure customer satisfaction.
Managed product orders and addressed service problems to meet company targets.
Coordinated medical follow-up appointments through outbound calls at Oclinicals.
SITEL, International Call center
high quality service to callers, Troubleshoot technical repair and assured clientele satisfaction and positive experience
SITEL, International Call center
Met company’s expectations in a high-volume call center solving service problems, product order progress and other concerns, Provided exceptional customer service to every caller on a daily basis
Oclinicals
Making outbound calls to get pt’s schedule for the medical follow ups
Primary diploma
High school diploma
High school diploma
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