Dedicated professional with comprehensive experience in customer service, legal support, and records management, committed to efficient and organized workflows.
Provided support and assistance to clients, ensuring their needs were met efficiently.
Collected, organized, and maintained medical and legal records to support case workflows.
Assisted with case documentation, scheduling, and client communication in legal settings.
Handled document preparation, organization, and data entry for legal and medical cases.
Sitel
Worked as a Customer Service Representative for almost 3 years., Worked hard to achieve goals and exceed metric expectations.
Downtown LA Law Group
Collected medical records from facilities where clients were treated., Organized records and uploaded them to each client case., Ensured all information was received, organized, and up to date.
Alonso & Alonso Law Firm
Collected client’s personal information and requested documents needed for their cases., Scheduled next appointments and explained contract and payment plans., Organized each client’s documents into one package and requested specific documentation as evidence.
High School
Business Administration
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