Experienced in customer service, healthcare advocacy, and technical support across multiple industries with a focus on client satisfaction and process improvement.
Provided customer support and service, resolving issues effectively and ensuring customer satisfaction.
Assisted clients with technical issues related to garage door openers, MYQ app, and other digital tools.
Managed customer data and communications using Salesforce, Zoho CRM, and other systems.
Utilized Excel, Google Sheets, and Power BI for advanced data analysis, spreadsheets, and reporting.
Organized and followed up on appointments in healthcare and customer service settings.
HUMANA INC
VROOM
Chamberlain Group INC
MBA
Discover other professionals with similar experience
