Dennis

Content Moderator

Monitored and screened user posts, comments, live streams, and profiles, identifying and actioning policy breaches to maintain platform integrity.. Applied deletion, suspension, and warning actions on violating content in line with platform and Trust & Safety guidelines.. Collaborated with data teams to refine automated content filters, contributing to a 10% increase in detection accuracy for policy breaches.. Identified emerging patterns in user behavior, reporting malicious tactics and spam rings to senior Trust & Safety teams to support proactive enforcement.

Training and Development Analyst

Facilitated 50+ virtual and in-person training sessions for 500+ employees, achieving a 95% average participant satisfaction rating.. Partnered with 5+ department heads to close identified skill gaps, building 10+ customized training modules that cut onboarding time by 15%.. Redesigned the training evaluation framework, lifting knowledge retention scores by 20% across technical programs.. Streamlined training logistics such as scheduling, venue coordination, and technology setup. Ensuring consistent, disruption-free delivery across concurrent programs.

Training and Development Analyst