This is my profileContact via CazVidDiana
Customer Service & Hospitality Professional with diverse experience
Contact
Alajuela, Alajuela Province, Costa Rica
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided effective customer service in retail, restaurant, and hotel environments.
Communication SkillsIntermediate
Utilized verbal and written communication to interact with customers and team members.
TeamworkIntermediate
Collaborated with colleagues to ensure smooth service operations across various roles.
Computer SkillsIntermediate
Utilized Microsoft Office tools including Excel for daily operational tasks.
Ability to Work Under PressureIntermediate
Handled high-pressure situations effectively in fast-paced service roles.
Education
INTERNATIONAL BACCALAUREATE DIPLOMA
Colegio Experimental Bilingüe de Palmares
Completed 2021
Languages
SpanishNative
EnglishBasic
Summary
Experienced in various roles within the service and hospitality industries, demonstrating versatility and strong communication skills.
Key Achievements
- Gained extensive customer service experience across multiple hospitality venues
- Performed roles including cashier, server, bartender, and call center agent, demonstrating role versatility
- Developed strong communication skills and ability to work under pressure through various positions
Experience
Cashier and Customer Service
Dagoberto González
Jan. 2018 - Oct. 2019
Cashier and Customer Service
CEVICHERA Champán
Jan. 2020 - Nov. 2020
Server, Runner and Customer Service
Gerardo Carrillo
Dec. 2021 - Jul. 2022
Bartender and Server
EL SILENCIO LODGE AND SPA HOTEL
Ago. 2023 - Jan. 2024
Bartender and Server
VILLA BLANCA CLOUD FOREST HOTEL
(internship)
Bartender, Server and Customer Service
THE BLACK’S RESTURANT
Jun.2024 - Oct.2024
Call Center agent
BEEWORKING
Present
Skills
Customer ServiceCommunication SkillsTeamworkComputer SkillsAbility to Work Under Pressure
Published on CazVid - Jul 3, 2025