bilingual customer support representative with over two years in BPO environments, fluent in English and Spanish, currently studying software engineering to enhance technical skills.
Provided support and managed customer inquiries in bilingual environment, ensuring client satisfaction.
Handled call center tasks including customer support, sales, and team supervision.
Supervised and coordinated team performance within a BPO setting to meet service objectives.
Fluent in English and Spanish, effectively communicating with diverse client bases.
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Currently studying software engineering to expand technical skills applicable to customer solutions.
