Dedicated tech support professional with over four years of experience in troubleshooting and customer training, fluent in English and Spanish. Skilled in assisting users across different operating systems and learning new technologies quickly.
Assisted users with hardware and software issues across Windows and Mac platforms.
Helped customers understand and use financial software effectively, ensuring satisfaction.
Quickly learned and adapted to new software and technical tools to better support users.
Communicated support instructions clearly in English and Spanish to diverse clients.