Dedicated professional with extensive experience in customer service, account management, and design tools, thriving in dynamic environments.
Provided customer support across multiple roles, including account management and advice.
Handled account setup, credits/debits, and benefit management at Alorica
Proficient in Photoshop, InDesign, Flash, Fireworks, After Effects, Premiere Pro for graphic design and multimedia projects
Experienced with Microsoft Word, PowerPoint, and Excel for documentation and presentations
Alorica
Provided customer service and advice, Setup and handle accounts, Supported and educated customers about their benefits and account related issues, Handled chat, emails and payments, Account management, making credits and debits
Gayosso
Teleperformance
Management of account benefits and making claims
Professional technical bachelor
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Worked as a sales consultant at Gayosso, focusing on client interaction and service
