Experienced in client relations, account management, sales, and support roles across finance, telecommunications, and legal sectors.
Handled customer inquiries and escalations at SITEL, ensuring customer satisfaction and issue resolution.
Performed sales and appointment scheduling at Yellow Helper and Upwork, developing client outreach skills.
Managed client accounts and facilitated growth at Wazo Growth and Legal Soft.
Served as an interpreter, HR support, and legal representative, demonstrating strong communication abilities.
SITEL
Customer Service, Payments Capital One, Escalation – Account Management Capital One
MID 2014 STREAM GLOBAL SERVICES
HR Support, Sales – Sprint, Sales – Seasonal Program for Sprint – Top 25 Performer, QA – Seasonal Program Support
UPOLI
ONELINK
E4CC
Administracion de Empresa Comercio y Publicidad
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Resolved delivery or pickup challenges and managed multiple dispatch requests effectively.
Yellow Helper
Expresso Company
NOWBPO
Sales Campaign, QA assistance / Floor Support
Upwork Freelance
Legal Soft (Quil and Arrow)
Sales, Intake Specialist
