Edili - Customer Service with experience in back office and chat support

Santo Domingo, Nacional, Dominican RepublicRemoteen

Served as a Retention Agent at CALLMAX, focusing on customer service

Expressed interest in remote chat and back office support roles

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service worker with a focus on retention and support roles, seeking remote opportunities in chat and back office positions.

Video Resume

Key Achievements

Demonstrated proactive approach in seeking remote job opportunities

Skills

Customer ServiceIntermediate

Provided customer support and retention services in a professional setting.

Problem SolvingIntermediate

Identified issues and sought solutions in customer interactions.

Team CollaborationIntermediate

Worked effectively within team environments to meet service goals.

CommunicationIntermediate

Engaged in clear and effective communication through customer interactions.

Multilingual AbilitiesBeginner

Experience

Retention Agent

CALLMAX

APR 2019 - JAN 2020

Customer service

Education

UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD)

BACHELOR’S DEGREE

Completed PRESENT

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