Elizabeth - Technical Support Specialist with 4 years in Customer Service and IT

Richmond, Kentucky, United StatesRemoteen

Provided technical support across multiple platforms including Microsoft and Apple environments

Gained retail sales experience alongside technical roles, demonstrating versatile customer service skills

Published on CazVidVideo interview availableOpen to remote

Summary

A technically skilled support professional with 4 years of experience in customer service and IT support, complemented by retail sales background and a degree in industrial maintenance.

Video Resume

Key Achievements

Held a comprehensive role involving troubleshooting, product knowledge, and customer interaction

Skills

Technical SupportAdvanced

Delivered technical assistance with expertise in Microsoft and Apple products

Customer ServiceIntermediate

Handled customer inquiries and sales, ensuring positive customer interactions

Retail SalesIntermediate

Engaged in retail environments, promoting products and assisting customers

Industrial MaintenanceBeginner

Holds an associate degree, with practical skills in welding, tiling, and mechanical repairs

Cold CallingBeginner

Experience in initiating customer contact via cold calls for sales and service

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