Customer Service and Sales professional with hands-on experience in the hospitality and tourism sectors, specializing in client engagement, team supervision, and sales closing.
Applied project planning, staff supervision, and time management to ensure operational efficiency
Provided direct assistance and solutions to customers, enhancing client satisfaction
Engaged with clients, offered advice, and successfully closed sales opportunities
Supervised staff to ensure productivity and goal achievement at MSC Cruises
Viva Windhan resorts México
Approached potential clients, offered advice, helped hesitant customers to make a decision and closing sales.
Olympus Tour México
Bahía Principe
MSC CRIUSE
I was responsible to oversee staff work and ensure that employees reach quotas and other production commitments.
Management of Tourism and Hotel Companies
Discover other professionals with similar experience
Effectively communicated with customers and team members to facilitate service and operations
