Erika - Customer Service Specialist with 10+ years of empathetic client care

San Vicente de Moravia, San José, Costa RicaRemoteen

Gained extensive experience working with diverse customer groups including seniors and providers

Developed bilingual communication skills in English and Spanish for customer support roles

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in providing empathetic, bilingual support in customer service with a strong focus on client satisfaction and efficiency.

Built a reputation for empathy, efficiency, and multitasking in customer service environments

Customer ServiceExpert

Provided empathetic and efficient support to clients in diverse settings, ensuring customer comfort and satisfaction.

Bilingual CommunicationAdvanced

Conducted customer interactions fluently in English and Spanish, adapting communication to client needs.

MultitaskingAdvanced

Managed multiple tasks simultaneously, maintaining efficiency and attention to detail.

Learning AgilityIntermediate

Quickly adapted to new tools and processes in customer service roles.