Experienced in customer care, sales, and support roles within the BPO industry, with a focus on client interaction and appointment setting.
Handled customer inquiries and support effectively across multiple industries.
Engaged in sales activities, including appointment setting and client acquisition.
Scheduled and coordinated client appointments as a freelancer and for corporate clients.
Provided technical assistance to clients in a customer service capacity.
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Accumulated 10 years of experience in the BPO industry with diverse role responsibilities.