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Esther

Welcome to CazVid!

Contact

Calgary,Alberta,Canada
Open to remote
Available on CazVid
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Competencies

Professional CommunicationIntermediate

Demonstrated experience with Professional Communication.

Time ManagementIntermediate

Demonstrated experience with Time Management.

Education

Information Technology Systems (ITS)
Southern Alberta Institute of Technology (SAIT)
Completed In Progress
Certificate in Home Health Care
Bow Valley College
Completed Dec 2018

Languages

enNative

Experience

Return Process Control Packager & Customer Service Representative

Topmade Enterprises
May 2021 - Present

Conduct thorough inspections of returned packages to assess restocking or disposal decisions, Process customer returns, verify pack slip details, and issue credits as per company policy, Investigate and resolve delayed baggage claims using internal tracking systems, Provide customer support for lost, mishandled, delayed, or damaged baggage claims, Manage cargo services, including rate determination, routing, and shipment processing, Ensure all materials are correctly packaged, labeled, and prepared for shipping, Maintain production targets through effective collaboration and workflow optimization

Private Home Care Aide

Private Care
May 2021 - Present

Assist an elderly client with daily living activities, including meal preparation, shopping, cleaning, and laundry, Provide personal care support, including bathing, dressing, and grooming, Monitor and report any behavioral or health changes in the client

Customer Service & Personal Shopper

Loblaw Company - PC Express
Apr 2019 - Nov 2022

Processed and fulfilled online shopping orders, ensuring accuracy and timely delivery, Retrieved requested products from the warehouse for order completion, Delivered exceptional customer service to enhance client satisfaction, Accurately handled cash and credit transactions while maintaining security protocols, Assisted customers with inquiries and provided solutions to concerns, Maintained a clean, organized, and well-stocked register area

Food Service Associate

Sushi Bar Zipang
2024

Delivered high-quality food and beverage service in a fast-paced dining environment, Ensured customer satisfaction by addressing concerns and requests promptly, Maintained cleanliness and organization in the dining and service areas, Assisted in food preparation and timely order delivery

Skills

Professional CommunicationTime Management
Published on CazVid - May 17, 2026
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