Experienced software engineer specializing in full-stack development with a focus on scalable web applications.
Utilized JavaScript extensively for front-end development and client-side scripting in multiple projects.
Developed dynamic user interfaces with React.js, implementing component-based architecture.
Built server-side applications and APIs using Node.js, handling database integration.
Designed and maintained relational databases, optimized queries for performance.
Voyce
Translated procedural information to facilitate understanding between doctors and patients., Followed ethical codes to protect confidentiality of patient medical information., Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns., Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment., Attended training programs to improve professional knowledge and interpretation skills.
Language Line Solutions
Followed ethical codes to protect confidentiality of patient medical information., Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
CMS
Investigated and resolved customer inquiries and complaints quickly., Updated account information to maintain customer records., Maintained up-to-date knowledge of product and service changes.
High School Diploma
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Participated in scrum teams, contributed to sprint planning and iterative development processes.
Colegio Francisco Gabilondo Soler
Tutored and assisted students to help with English language comprehension and mastery., Evaluated student progress to offer recommendations for further development., Designed exams to test fluency in reading, writing, speaking and comprehension of English language., Implemented innovative teaching approaches for special needs students to meet requirements of individualized education plans., Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
Teleperformance
Promptly responded to inquiries and requests from prospective customers., Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates., Met customer call guidelines for service levels, handle time and productivity., Investigated and resolved customer inquiries and complaints quickly.
