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Administrator and Operations Manager
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Competencies
Expertise in overseeing daily operations, inventory, and machinery to ensure smooth business functions.
Skilled in client engagement, site visits, and property marketing to drive sales and rentals.
Proficient in preparing reports, minutes, and ensuring regulatory compliance within organizations.
Experienced in organizing meetings, supervising staff, and coordinating activities for operational success.
Education
Summary
Dedicated professional with over a decade of experience in management, sales, and customer service. Adept at streamlining operations, boosting team productivity, and fostering client relationships across diverse industries.
Key Achievements
- Successfully managed inventory, stock-taking, and machine maintenance at Dinbag Holdings Limited, ensuring seamless operations.
- Led risk, audit, and compliance activities at St. Joseph Catholic Self Help Group, enhancing organizational accountability.
- Developed and executed marketing strategies at real estate firms, increasing client engagement and property sales.
- Streamlined office operations and project outsourcing at Round Clock Security, improving efficiency and client acquisition.
- Provided engaging museum tours, enhancing visitor experience and promoting cultural heritage.
Experience
Administrator and Operations Manager
Overall production oversight to ensure stock/inventory management. Daily stock –take. Machine maintenance. Water reading/measurements for the raw and treated water including machine storage/calibration. Tracking of validity of permits and licenses. Coordinating orders and planning of production. Logistical planning; fuel of cars, service, insurance renewals and NTSA annual inspection. Making orders to suppliers and tracking supplies. Monitoring petty cash register records and doing reconciliations. Holding and leading weekly meetings with staff. Logging and addressing customer service complaints and concerns. Building customer relationship and doing after sale service follow-ups with customers. Records management. Payments collection and follow-up. Weekly reports to Director
Secretary / Chairperson Risk Audit and Compliance Committee
Writing group minutes during monthly meetings. Preparing AGM reports and taking minutes. Preparing monthly minutes and reports. Following up with defaulters and write reports. Ensure loans are repaid promptly. Marketing the Self Help Group and recruit more members. Signing loan forms. Signing Cheques
Field Officer
Replying to the official emails and calls. Patrolling the guards. Filling the duty roaster. Preparing pay roll. Marketing the Company and looking for new orders. Collecting Cheques and Banking
Sales and Marketing Executive
Organizing and Taking clients for site visits. Out sourcing new clients.. Market the property to clients for sale in order to ensure that all properties are sold out Disseminating information regarding availability and status of property.. Prepare marketing presentations for pitching purposes.. Handle client’s inquiries promptly and report any concerns that may need further attention.. Update vendors on the status of their property on monthly basis.. Proper filing of all documents regarding property. Communicate any changes regarding the property to the Marketing Manager and all the concerned parties.. Push for sales of property within the company portfolio. Submit daily work plans to the Marketing Manager and the Managing Director.. Submit monthly reports to management.. Any other duties as may be assigned by Management.
Sales and Marketing Executive
Organizing and Taking clients for site visits. Out sourcing new clients.. Responding to emails and calls. Sell and rent properties in the company property listings.. Market the property to clients for sale/rental in order to ensure that all properties are occupied and sold out. Disseminating information regarding availability and status of property.. Prepare marketing presentations for pitching purposes.. Handle client’s inquiries promptly and report any concerns that may need further attention.. Update vendors on the status of their property on monthly basis.. Proper filing of all documents regarding property. Communicate any changes regarding the property to the Marketing Manager and all the concerned parties.. Push for sales/letting of property within the company portfolio. Submit daily work plans to the Marketing Manager and the Managing Director.. Submit monthly reports to management.. Any other duties as may be assigned by Management.
Administrator and Marketing Executive
Out sourcing new projects. Organizing, arranging and coordinating meetings. Dealing with email and telephone enquiries. Manage office equipment’s. Marketing company’s products and services. Filing company documents. Compiling of payroll. Meeting new and existing clients. Represent the company in various meetings. Doing a follow up of pending issues. Writing and issuing of invoices. Banking. Visiting guards on the site. Handle client’s enquiries promptly and report any concerns that may need further attention. Submit monthly reports
Tour Guide
Meet and welcome International and Local Tourists to the Museum. Briefing tourists about the museum. Walking tourist around the museum. Narrate the history of the museum and its connection to the tourists