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Fiona
Technical Support IT Intern
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Competencies
Demonstrated experience with Web-based system development.
Demonstrated experience with Black-box Testing.
Demonstrated experience with Microsoft Word.
Demonstrated experience with MySQL.
Demonstrated experience with Data encoding and record management.
Education
Summary
Technical Support IT Intern open to new opportunities
Experience
Technical Support IT Intern
Provides hands-on technical assistance to end-users regarding hardware and software issues.. Troubleshoots desktop problems, network errors, and application issues such as Microsoft 365 and MS Teams.. Assists in system imaging (reimaging), domain joining/disjoining, and PC setup.. Offers troubleshooting support for hardware, software, and network-related concerns.
Office Aide
Assisted in day-to-day administrative tasks including document filing, data encoding, and record management.. Supported barangay staff during community programs and official transactions.. Prepared reports, letters, and other official documents.. Provided basic assistance to residents and ensured orderly office operations.