Dedicated professional experienced in tech solutions sales, customer service, and education. Skilled in managing client relationships, promoting Microsoft products, and delivering tailored language instruction.
Experience promoting and selling tech solutions such as Azure and Power BI.
Provided empathetic support through multiple channels, ensuring client satisfaction.
Designed and delivered English language lessons and monitored student progress.
Coordinated activities and supported international context adaptability.
MICROSOFT
Promoted Microsoft corporate solutions, including Azure, Power BI, cloud services, and Copilot., Identified business needs and presented tailored proposals., Managed the sales cycle: lead generation, prospect follow-up, and deal closing.
UNITED HEALTHCARE
Efficiently navigated multiple internal systems (CRM, databases, and web portals) to conduct research and manage requests., Delivered clear, empathetic, and tailored communication to diverse client profiles while ensuring compliance with regulations such as HIPAA.
EUSEBIO SACRISTAN FOUNDATION
Designed and delivered English lessons for different proficiency levels., Adapted content according to individual needs., Assessed and monitored student progress.
CAMP BECKET
Coordinated and conducted sports activities for groups of children and teenagers.
Bilingual Bachelor
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Proficient with Microsoft corporate solutions, CRM navigation, and lead management.
