Experienced bilingual guide and customer service professional with a background in tourism, sales, and telecommunications, specializing in engaging diverse audiences and managing client needs.
Proficient in engaging with diverse clients in both Spanish and English across tourism and customer service sectors.
Experienced in managing client interactions and ensuring customer satisfaction in tourism and telecommunications.
Handled sales operations and supervised teams in the telecom industry at Verizon TTEC Bogotá.
Provided guided tours in tourist locations, delivering cultural and historical insights to visitors.
THE TOURS
GRAN COLOMBIA TOURS
CALZILLA
Contact point 360
Verizon TTEC Bogotá
Bachiller
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