Experienced call center professional with multilingual abilities and a broad skill set across customer support, collections, sales, and technical assistance.
Handled customer inquiries, provided support, and managed client relationships across different roles.
Communicated effectively in English, Spanish, and basic Portuguese to serve diverse customer needs.
Performed account collections, sales, and retention tasks in a call center environment.
Provided technical assistance as part of customer service roles, gaining foundational support skills.
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Worked in multiple roles and industries, demonstrating flexibility and quick learning.
