Dedicated professional with over a decade of experience in data management, customer service, and logistics planning. Skilled in team supervision, process improvement, and client engagement. Adept at handling complex tasks under pressure to deliver results.
Executed precise data entry and auditing tasks, improving accuracy and operational efficiency for clients and internal processes.
Provided banking and customer service support, achieving sales targets and managing client relationships effectively.
Planned trucking routes across the US, optimizing operations for logistics companies based on compliance and efficiency.
Supervised data entry teams, coaching staff and managing productivity to meet organizational goals.
Autoservicios A&A
Comply with all administrative tasks, sales, purchase of spare parts for cars when needed.
Simplex Group
Analyze calls from agents providing tax and permits to trucking companies in the US to see if they were complying to scorecards and performing good customer service., Plan routes in the trucking industry for companies all over the US.
Alorica
Data Entry on purchase orders for a printing office in the US., Data Entry Auditor. Audit processes and staff productivity.
Quality Car Service S.A
Data entry on websites for price and market comparison., Manage a team assigned on data entry, productivity reports and coaching tools.
Business Administration
High School Diploma
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Grupo Financiero Ficohsa
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