Gabriela

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Competencies

High-volume inbound call managementIntermediate

Demonstrated experience with High-volume inbound call management.

Issue resolution and real-time problem-solvingIntermediate

Demonstrated experience with Issue resolution and real-time problem-solving.

Complaint handling and escalationIntermediate

Demonstrated experience with Complaint handling and escalation.

Customer retention and supportIntermediate

Demonstrated experience with Customer retention and support.

Medical interpretation (English–Spanish)Intermediate

Demonstrated experience with Medical interpretation (English–Spanish).

Languages

enNative

Summary

View Gabriela's professional profile on CazVid.

Experience

Medical Interpreter (Spanish/English)

Bilingual LS Corp

2025 - Present

Handled high-volume inbound calls facilitating communication between patients, providers, and service representatives, Assisted LEP individuals in healthcare-related interactions, Ensured HIPAA compliance when handling sensitive medical information, Managed real-time conversations requiring accuracy, clarity, and emotional intelligence, Supported coordination of services and resolved communication barriers efficiently, Documented interactions and followed structured workflows using internal systems

Skills

High-volume inbound call managementIssue resolution and real-time problem-solvingComplaint handling and escalationCustomer retention and supportMedical interpretation (English–Spanish)

Published on CazVid - May 17, 2026

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