Experienced in managing client relationships, logistics operations, digital campaigns, and bilingual support. Skilled in CRM systems, negotiation, and team coordination.
Utilized ShipperCRM, HubSpot, and Salesforce for lead management, customer relationships, and workflow automation.
Managed and coordinated full and partial truckload shipments, negotiating rates and handling scheduling logistics.
Created and managed digital campaigns for property marketing, analyzing performance data to optimize outreach.
Provided empathetic bilingual customer support in healthcare, technical support, and logistics, resolving issues efficiently.
Armstrong Transport Group
Manage and develop relationships with shippers and carriers across the U.S., Prospect and qualify new leads through cold calling, email outreach, and CRM tracking., Negotiate rates and coordinate full and partial truckload shipments efficiently., Provide proactive customer service and problem...
Meta Group España
Managed digital campaigns for a property and real estate management company., Created marketing strategies for property promotion across social platforms., Handled client communications, brand positioning, and lead follow-up., Analyzed campaign performance using Meta Business Suite and Google...
TaskUs
Scheduled medical appointments and transportation for U.S. patients., Delivered empathetic, high-quality service while resolving issues efficiently.
Webhelp
Master of Music
Master’s in Psychology
Diploma
Diploma
Diploma
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