This is my profileContact via CazVid
Geraldo
Customer Service professional with 7 years in client support and case management
Video resume
Searching for a customer services remote job
I have 7 years of experience in the customer services area, case managment, back office and sales using chat, email and Phone. I like to give great results and work with a great team!
Contact
Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support via chat, email, and phone, ensuring customer satisfaction and issue resolution.
Case ManagementIntermediate
Managed customer cases efficiently, maintaining follow-up and documentation to ensure quality service.
Communication SkillsAdvanced
Effectively communicated with customers across multiple channels to provide clear and helpful solutions.
Team CollaborationIntermediate
Worked within teams to achieve customer support goals and improve service processes.
Summary
Dedicated customer service expert with 7 years in client support, adept at multi-channel communication and case management, eager to contribute to a collaborative team environment.
Key Achievements
- Gained 7 years of comprehensive experience in customer service, case management, and back office roles.
- Skilled in multi-channel communication including chat, email, and phone support.
- Consistently aimed to deliver excellent results and foster teamwork in customer support environments.
Skills
Customer ServiceCase ManagementCommunication SkillsTeam Collaboration
Published on CazVid - Jul 3, 2025