Dedicated professional experienced in customer service, technical support, sales, and quality control, with a proven ability to adapt to remote work environments and diverse customer needs.
Handled customer queries and support for over 7 years, ensuring client satisfaction and issue resolution.
Provided technical assistance and troubleshooting, supporting clients with product-related issues.
Engaged in sales activities, promoting products and services, contributing to customer acquisition.
Participated in quality assurance processes to maintain service standards and improve client experience.
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Utilized strong interpersonal and communication abilities to effectively interact with clients and team members.