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Guillermo
Customer Service & Retention Specialist with Multilingual Medical Interpreting Experience
Video resume
Cs agent-retention-medical interpreter
I have experience working as account manager, retention agent in the financial sector, also as a customer service agent and a medical interpreter for plenty of us based American companies.
Contact
Kaunas, Kaunas, Lithuania
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and retention services, ensuring customer satisfaction.
Retention StrategiesIntermediate
Handled customer retention in the financial sector, working to reduce churn.
Medical InterpretingIntermediate
Provided interpretation services for US-based companies, assisting in medical communication.
Multilingual CommunicationIntermediate
Utilized language skills to bridge communication gaps in diverse settings.
Cross-cultural AdaptabilityIntermediate
Worked in Malta, Colombia, and Lithuania, adapting to different cultural and professional contexts.
Summary
Experienced customer service and retention agent with multilingual skills and medical interpreting background, proven in diverse international environments.
Key Achievements
- Worked as retention agent and customer service representative in the financial and telecommunications sectors in multiple countries.
- Gained experience as a medical interpreter for US-based American companies, facilitating clear communication.
- Adapted to diverse environments including Malta, Colombia, and Lithuania, demonstrating cross-cultural communication skills.
Skills
Customer ServiceRetention StrategiesMedical InterpretingMultilingual CommunicationCross-cultural Adaptability
Published on CazVid - Jul 3, 2025