Hanna - Receptionist and Administrative Assistant with 4+ years of customer service and organizational skills

Cali, Valle del Cauca Department, Colombiaen

Handled visitor registration, follow-up, and organized documents efficiently in fast-paced environments.

Managed billing, collections, and database tasks ensuring timely processing and accuracy.

Published on CazVid

Summary

Experienced receptionist and administrative assistant skilled in customer service, document management, and billing processes with bilingual communication abilities.

Key Achievements

Supported team with scheduling, problem resolution, and account management responsibilities.

Skills

Customer ServiceAdvanced

Provided effective support to clients, addressing inquiries and resolving issues promptly.

Organizational SkillsAdvanced

Managed document archives, scheduling, and billing operations in administrative roles.

CommunicationIntermediate

Utilized bilingual communication to support team and clients in English and Spanish.

Database ManagementIntermediate

Maintained and organized data records for efficient retrieval and reporting.

Problem SolvingIntermediate

Experience

Recepcionist

2024 - 2025

Customer service, Scheduling itineraries, Problem solving and quick resolution of doubts, Visitor registration and follow-up, Organization and archive of documents, Preparation of bills and collections, on stipulated dates, Database management, Basic knowledge in accounts.