Hector - Customer Service Specialist with 5 years in call center industry

Guatemala City, Guatemala, GuatemalaRemoteen

Built diverse skills including problem solving, active listening, multitasking, organization, teamwork, typing, and translation.

Gained experience working across multiple companies in the call center industry over five years.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center professional with 5 years of developing skills in customer service, problem solving, and communication, seeking remote roles.

Customer ServiceAdvanced

Applied active listening, problem solving, and multitasking in high-volume call environments.

Communication & TranslationIntermediate

Utilized translation and communication skills to assist clients effectively.

Organization & MultitaskingAdvanced

Managed multiple client interactions efficiently in a fast-paced environment.

Problem Solving & Fast LearningIntermediate

Quickly adapted to new systems and resolved client issues effectively.