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Dual-Role Technical Support and Sales Representative
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Competencies
Demonstrated experience with Problem solving and quick learner.
Demonstrated experience with Foreign languages.
Demonstrated experience with Great with teamwork.
Demonstrated experience with Stress management.
Demonstrated experience with Learning agility.
Education
Languages
Summary
Professional profile
Experience
Dual-Role Technical Support and Sales Representative
Provided troubleshooting for wireless connectivity and hardware while identifying opportunities to enhance the customer experience through tailored product solutions.. Managed high-pressure call queues, balancing technical problem-solving with a consultative sales approach.. Leveraged product knowledge to address customer pain points and convert support interactions into upsells and service upgrades.
Sales assistant-food shop
Handled the shop social media by posting products and promoting it.. Handled cash register and online transactions.. Assisted customers in choosing products and answering their questions.. Managed social media account by talking to customers and handling deliveries.
Video editor
Edited videos from home for customers.. Handled social media and real life promoting.. Managed cash and debit card payments securely.. Handled calls and texts.