Experienced in customer service, fraud prevention, and financial operations within banking and healthcare. Known for adaptability, technical skills, and commitment to operational excellence.
Provided customer support and assistance across banking and healthcare sectors, ensuring client satisfaction.
Identified and mitigated fraudulent activities within banking operations at Citi Bank Genpact Guatemala.
Performed teller and bookkeeping duties, managing financial transactions and record-keeping.
Engaged in sales calls to promote services, contributing to customer engagement efforts.
Ticket network WTC Guatemala
Citi Bank Genpact Guatemala
Customer service, teller/book keeper, automotive computer engineering, phone sales, Fraud prevention representative
Humana Everise
High school Graduate
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Gained foundational knowledge in automotive computer systems, applying technical skills.
